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Shipping & Returns

Shipping Policy

Thank you for shopping with us! We strive to provide you with a seamless and convenient shopping experience. This shipping policy outlines the details of our shipping process, including charges based on location and exemptions for orders exceeding ₹1000.

Shipping Charges:                                                                                                              

a. Domestic Shipping:

i. Orders below ₹1000: A shipping fee will be applied based on location.

ii. Orders equal to or exceeding ₹1000: Shipping is free of charge.   

b. International Shipping: i. Shipping charges for international orders will be calculated based on the destination country, package weight, and shipping method. The exact shipping fee will be displayed during the checkout process.

Shipping Methods and Timeframes:

a. Domestic Shipping:

i. We offer reliable domestic shipping services through our trusted courier partners.

ii. The estimated delivery time within India is typically 3-7 business days, depending on the destination.

b. International Shipping:

i. International shipping is available to select countries.

ii. The estimated delivery time for international orders varies based on the destination country and the shipping method chosen. The estimated timeframe will be displayed during the checkout process.

Shipping Exemptions:

a. Domestic Orders:

i. Orders equal to or exceeding ₹1000 will be eligible for free shipping within India.

ii. If your order qualifies for free shipping, the shipping fee will be automatically waived during the checkout process.

Order Processing:

a. Once your order is placed, we will process it within 1-2 business days.

b. You will receive a confirmation email with your order details and tracking information once your package has been shipped.

Tracking Your Order:

a. To track your order, use the tracking number provided in the shipping confirmation email.

b. You can enter the tracking number on our website's tracking page or directly on the courier's website for real-time updates on your package's whereabouts.

  1. Shipping Restrictions: a. We currently do not ship to certain restricted locations or countries. If your location falls under these restrictions, you will be notified during the checkout process.

  2. Additional Charges: a. Please note that any customs duties, taxes, or additional charges imposed by the destination country's customs authorities are the responsibility of the customer.

  3. Shipment Issues: a. If you encounter any issues with your shipment or have questions about our shipping policy, please contact our customer support team for assistance. We will be happy to help you resolve any concerns.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from our website. This return policy outlines the terms and conditions for exchanging or refunding damaged products based on customer approach.

Damaged Products:

We take utmost care in packaging and shipping our products to ensure they reach you in excellent condition. However, if you receive a damaged product, please follow the steps outlined below for a resolution.

Return Process:

a. Notify Us: Contact our customer support team within 48 hours of receiving the damaged product. You can reach us via email at or by phone at

+91 9756463946. Please provide your order number and a clear description or photos showing the damage.

b. Evaluation: Once we receive your notification, we will evaluate the information provided and assess the extent of the damage. In some cases, we may request additional information or evidence to support your claim.

c. Exchange or Refund: Based on the evaluation, we will determine whether to offer an exchange or refund for the damaged product. Please note that this decision will be made at our discretion.

Exchange Process:

a. If an exchange is approved, we will provide you with instructions on how to return the damaged product. You will be responsible for shipping the item back to us in its original packaging unless otherwise specified.

b. Upon receiving the returned product, we will inspect it to ensure it is in the same condition as when it was originally shipped. If the product passes the inspection, we will proceed with sending you a replacement item of the same model or an equivalent product, subject to availability.

Refund Process:

a. If a refund is approved, we will initiate the refund process. The refund will be issued using the same payment method used for the original purchase.

b. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment processor.

Return Conditions:

a. The damaged product must be returned to us in its original packaging, along with any accessories, manuals, or promotional items that were included.

b. The return must be initiated within 72 hours of receiving the damaged product. Any requests made after this timeframe may not be accepted.

c. We reserve the right to refuse a return or exchange if we determine that the damage was caused by misuse, negligence, or intentional actions on the part of the customer.

Customer Responsibilities:

a. It is the customer's responsibility to provide accurate information and evidence of the damage when initiating the return process.

b. The customer is responsible for properly packaging and shipping the damaged product back to us, following our instructions.

Non-Damaged Products:

a. Please note that this return policy specifically covers damaged products. For returns or exchanges unrelated to damage, please refer to our general return policy for further information.

Contact Us:

a. If you have any questions or need assistance with our return process, please contact our customer support team. We are here to help and will gladly address your concerns.

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